Help & support
Most common questions are answered in our FAQ — how the free quiz and Oracle reading work, Protocol pricing, refunds, privacy, and data handling.
For anything else, emailhello@whatsmyedge.com — we reply within 24 hours on weekdays.
Quick answers
Is there a refund policy?
Until your document is generated, you can request a full refund.Full answer →
Can I delete my account and all my data?
Yes.Full answer →
Can I export my data?
Yes.Full answer →
What payment methods do you accept?
Payment is handled by Stripe.Full answer →
How long does the plan take to complete?
The Standard Protocol is a 30-day plan; the Premium Protocol is 60 days.Full answer →
What do I actually get?
A multi-page PDF document and a web-accessible version in your dashboard.Full answer →
Policies
Refund questions are covered in detail in the Refund Policy; account and data questions in the Privacy Policy; service terms in the Terms of Service.
Something broken, or a question we missed?
Email support